Frequently asked questions (FAQs) - ACHENSEELAUF

• Sepa direct debit (participants from GER and AUT only)
• Credit card EUR (Visa/Master)
• Credit card CHF (Visa/Master)
• Credit card GBP (Visa/Master)
• PayPal (EUR)
• Bank transfer (to European account)
• Bank transfer (from Swiss account)
• Swiss PostFinance

By submitting their registration, participants confirm that they agree with the Conditions of competition. The organiser wishes to emphasise that part of the running course leads through alpine terrain. Runners declare that they are aware of the potential risks resulting from falls. The organiser assumes no liability for theft or other damage claims. Runners take part in the event at their own risk. In particular, runners are responsible for ensuring that they have the necessary physical fitness to participate.

The course around Lake Achensee covers tarmac, gravel, and alpine terrain. Runners should choose the right shoes for this combination. In wet conditions, we recommend shoes with plenty of grip.

The race is open to solo runners or 2-person relay teams. The longer distance (14.5 kilometres) is on flat gravel or asphalt, while the shorter stage (8.5 kilometres) features a climb over 208 metres of elevation on a demanding trail.

Yes, that is possible. However, runners must submit two separate registrations and will receive two separate bib numbers for the two events.

Runners who do not reach the refreshment station in Achenkirch by 11.45 will not receive an official time and will not appear in the official finsher list. They will also not be able to use services such as the refreshment stations. They are entitled to continue the run, however they do so at their own rish.

Yes. Clothes can be handed over to a member of staff at one of the information boots in the start/finish area.

There are six refreshment stations.

The relay run participants can use a ship of the Achenseeschifffahrt free of charge until 2.00 p.m. for the return journey to the finish and start area. This year you will receive a ticket when picking up your start number. For timetables visit www.achenseeschifffahrt.at

Yes, the participants of the fitness run can use a boat of the Achensee shipping company for the journey from Achenkirch to Pertisau free of charge until 2.00 pm. You will receive a ticket when you pick up your race number. The timetable: https://www.achenseeschifffahrt.at.

The online registration and payment of the entry fee will be processed via the platform my.raceresult.com of raceresult AG. If you have any questions, please contact raceresult timing BW GmbH by email.

You can change information submitted by you (name, sports club, etc.) by clicking the link in your confirmation email. The provider will charge a service fee of EUR 15.00. The deadline for changes is 31 August.

No. There is no limit to the number of participants.

Yes. Please contact us by email at info@achenseelauf.at.

If you find a pair of sunglasses, a purse, jewellery, etc. along the way, you are welcome to hand in the valuable items at one of the feed stations or at the information desk in the finish area. An exact description of where the item was found will help us find the owner.

There is free parking near the start/finish. There are also other pay parking lots nearby. Members of the local fire brigade will direct visitors to the correct parking locations and it is important to observe the event signage.

Camping is only allowed on the campsites at Lake Achensee.

If you cannot participate in the race, you can change the data yourself by clicking the link in your confirmation email. The provider will charge a service fee of EUR 15.00. Changes are possible until 31 August.

The timing system is run by Raceresult.

The transponder is integrated in the bib number.

The gross time is the time run from the starting signal to the personal finish, regardless of the actual time of crossing the start line. The net time is the actual running time, i.e. the time that elapses from crossing the start line to the finish.

There are free showers at the finish area.

It is recommended that you take out cancellation insurance when registering online, as in such a case the entry fee (without additional services) will be refunded.

In the event of non-participation in the booked event due to acute illness or accident through no fault of your own, you must contact the insurance company within 7 days in order to receive a refund of the entry fee already paid:

KNOX Versicherungsmanagement GmbH
Resselstraße 33 A-6020 Innsbruck
Phone: +43 (0) 512 238300
E-mail: achenseelauf-versicherung@sichermitknox.com

Here you can find all details about the insurance.

The mountain protection insurance is included in the entry fee, as you are insured for the duration of the contract (24 hours) in the event of an accident or a mountain emergency.

An accident must be reported to KNOX Versicherungsmanagement GmbH immediately, at the latest within one week, by telephone or in writing.

KNOX Versicherungsmanagement GmbH
Resselstraße 33 A-6020 Innsbruck
Phone: +43 (0) 512 238300
E-mail: achenseelauf-versicherung@sichermitknox.com

In addition, KNOX Versicherungsmanagement GmbH must be provided with all relevant information requested.

Here you can find all details about the insurance.

Follow this link to view the liability exclusion and photo consent.

Dogs are not allowed.